Sound familiar?
- Accounts and passwords are shared, and nobody knows who has access to what.
- There’s no reliable backup: one failure or one mistake and the data is gone.
- When the PC, the network or the printer stops working, you don’t know who to call.
What we manage
Accounts, security and backups
Named accounts, Microsoft 365, multi-factor authentication and structured backups: no more shared logins and data at risk.
On-site support and ongoing coverage
Office visits when needed and a monthly block of support hours: you always have your own technician.
Also included
Networks and workstations
Wi-Fi, printers and PCs connected and working.
Monitoring
Workstations and security events, to spot problems before they cause damage.
GDPR and documentation
Compliant data processing and your infrastructure fully documented.
Everything in your name
Accounts, data and credentials stay yours, and documented.
How we start
Site visit
We take stock of your infrastructure as it is today and what’s missing.
Securing the basics
Identities, access, MFA and backups: foundations first.
Organization
Tools, networks and files in order, with training for your team.
Ongoing coverage
A monthly block of hours for maintenance, security and small fixes.
Before starting, people ask us
What happens when everything stops working?
We come to your office: we’re not a distant toll-free number.
Does it cost as much as hiring a technician?
No: it’s a service with an agreed scope and block of hours, not a salary.
What if we change providers one day?
Accounts, data and credentials stay yours and documented: anyone can take over.
The questions we get asked
Where do you work?
We provide IT management in the province of Palermo, so when it’s needed we really do come on site.
Do you work with Microsoft 365?
Yes: named accounts, business email and shared files with role-based permissions, protected by multi-factor authentication.
How does the ongoing coverage work?
A monthly block of hours for maintenance, security and small fixes, plus on-site visits when needed.
Do you also train staff?
Yes, on the tools we put in order. For using AI there’s a separate program: AI training for teams.
Want an IT department without hiring one?
We visit your site, review your infrastructure and tell you what to secure and how.