Sound familiar?
- The same report rebuilt by hand every week, from data that already exists.
- The email to copy into a spreadsheet, the form to retype into the CRM.
- An automation that stopped working, and nobody noticed.
What we automate
The part worth automating
The step with the best ratio of hours saved to fragility: recurring reports, data to move between systems, text to read and drafts to prepare. We work on top of the business software you already have, through APIs or exports.
The written procedure
Inputs, steps, exit criterion and who checks, written before anything is automated. Readable by a new hire and by an agent.
Also included
A tool chosen by the job
A script, a visual orchestrator or custom code.
Monitoring
Who checks, when it sends an alert and when it stays quiet.
Human oversight
People keep the checks and handle the agreed exceptions.
Everything in your name
Files, procedure and code stay in a repository you own.
How we start
Scoping call
One process, how it works today and where it breaks. We decide whether it needs an agent, whether a fixed-step automation is enough, or whether it’s better left as it is.
Cut, then write
Every step that exists out of habit comes out of the flow, then we write the procedure. Sometimes the cleaned-up process no longer justifies a project: that’s a result too.
Automate
The part worth automating, with the tool the case calls for.
Watch it run
Every automation has a declared failure mode and a watchdog that catches it. Then we observe it over real cycles.
Your doubts, answered plainly
Do we have to change the business software we use?
Almost never. We work on top of what’s there, through APIs or scheduled exports. Changing systems is a separate project, with its own costs and risks.
And when it breaks?
Sooner or later it happens: sources that change format, new APIs, expired credentials. That’s why every automation has it in writing how it fails, how you find out and who gets alerted.
How much time do we actually get back?
It depends on the process: be wary of anyone who gives you a percentage before looking at it. For yours, we estimate the number during the scoping call.
The questions we get asked
Which processes should we automate first?
Repetitive ones, with stable rules and a verifiable result: they happen at least once a week, two people would do them the same way, and there’s an objective way to tell the result is right. If any of the three is missing, fix the process first.
Do you use n8n, Zapier or Make?
Yes, when you need a visual orchestrator that someone in the company must be able to open. The case picks the tool: sometimes a script is enough, sometimes it takes custom code.
Who maintains the system after handover?
You can: files, procedure and code stay in a repository you own. If you’d rather we handle it, we agree on a scope with realistic response times. No 24/7 support.
Does automating with AI expose us to anything?
If an AI system becomes part of the process, the AI Act requires AI literacy measures for the people who use it: team training is the measure we offer. This isn’t legal advice: your lawyer does the validation.
Bring the process that weighs on you most. We look at it before touching the tools.
Even if you describe it badly: we open it up step by step and tell you what to remove, what to write down and what to automate first.